TERMS & CONDITIONS - FAQ

TERMS & CONDITIONS - FAQ

GENERAL TERMS OF SALE

1. Field of application
The hereby general terms and conditions of sale are applicable to the room rentals by any legal or natural person (hereafter nominated « the Client ») in the bed and breakfast HOTEL PARTICULIER MONTMARTRE located 23 avenue Junot 75018 Paris, France (here after nominated « the Business »), made on the premises, through the phone, by email, or through the Business’ website www.hotelparticulier.com or through any booking platform (Booking).

2. Nullity of a clause
The nullity of a clause does not imply the nullity of the entirety of the general terms and conditions of sale, excepted if the clause is impulsive and decisive in the decision of one of the parties to finalize the agreement. Only a null clause will be inapplicable, the other clauses of the general terms and conditions of sale remain applicable.

3. Capacity
The Client acknowledges the having capacity to enter a deal according to the conditions described in the hereafter general terms and conditions of sale, that means being of legal age and not being under guardianship or protection of vulnerable adults. The Client declares having carefully read these general terms and conditions of sale prior to booking the room. The booking of the room by the Client leads to their complete adherence to the general terms and conditions of sale of the Business and the unconditional acceptance of the entirety of their dispositions.

4. Content of the service performance
The service performance consists in a contract of bed and breakfast rental. The Business proposes 5 rooms for rent.

5. Force majeure
Is described as force majeure any event external to the parties presenting an unpredictable andinsurmountable character preventing the parties, to execute all or a part of the obligations planned in the contract. For example, would enter the scope of force majeure events such as a strike of the staff of the Business, insurrection, riots, as well as any interdiction pronounced by the Public Authorities and in case of meteorological events affecting the Business. It is expressly agreed that force majeure suspends for the parties, the execution of the respective obligations of the parties.

6. Hours of arrival and departure
Time of arrival : The Clients can arrive at the reception of the Business starting at 3pm.
Time of departure : Departures must occur at noon (12pm) at the latest. It is possible for theClient to leave at 2pm, under the condition ofwritten agreement by the Business. Any late departure (afternoon) is charged 70€ taxes included.
Applicable time zone: France, Gmt + 1

7. Price and tourist tax
The indicated prices are in Euros and the VAT is included. The indicated prices include only the room rental service mentioned in the reservation. Eventual additional services provided by theBusiness during the Client’s stay may be added to the price mentioned in the reservation. An Internet connection is provided for free. The price does not include the drinks placed in the minibar which are charged separately.

8. Conditions of payment
All reservations must be guaranteed by a valid credit card during the reservation and at the date of arrival. No amount will be debited before the departure of the Client. The credit card holder provides their express agreement so that 8 days prior to the date of arrival of the Client in the Business, a preauthorization of debit be performed on the credit card for the a mount of :
- The price of the booked service (room, tourist tax and breakfast if this service was selected)
- An amount of 100€ per day of stay (as provision for additional consumptions or indemnity in case of degradation/smell of cigarette).
The credit card holder provides their express agreement so that on the departure of the Client, the final amount of executed services (room, tourist tax, additional consumptions, indemnity) be debited on the credit card as execution of the preauthorization of debit.The owner of the credit card gives his express agreement for the fact that the amount of beverages taken from the minibar an not payed upon departure will be charged of the credit card used upon reservation.

9. Retractation and cancellation policy
- Retraction policy :
For reservations made through mail, email, phone, on the premises of the Business or through Internet, the Client does not benefit from a time of retractation, in compliance with the article L121-21-8 of the Consumer Code regarding the performance of accommodation services provided at a determined date or periodicity.
- Cancellation policy :
When the cancellation occurs more than 14 full days prior to the Client’s arrival, the cancellation is free. When the cancellation occurs less than 14 full days prior to the Client’s arrival, the full amount of the stay is due. In case of short ening of the length of the stay less than 14 full days prior to the Client’s arrival, the price of the full stay initially booked is due.

10. Dislodging
In case of unavailability of the Business or in case of force majeure, the Business re-serves the possibility to accommodate fully or partially the Client in a business of equivalent or superior category, offering services of the same nature. The Business commits to suggest and verify availability in the businesses where the relodging is possible. The Business will not be subject to the payment of indemnity of any kind.

11. Rules applicable inside the Business
- Presentation of an ID :
The Clients must prove their identity by showing a national ID or a passport upon their arrival inside the Business. Children of less than 16 years of age accompanying adults must prove their identity and the existing relationship with the adults. If Clients do not show these documents, they will systematically be refused.
-Maximum number of Clients per Suite and additional fees per person :
The Deluxe Suites can accommodate a maximum of 2 people and a baby (up to 4 years old) with no additional fee. To accommodate an additional single bed for one person under 18 years old, an additional fee of 70€ applies. The Prestige Suite can accommodate up to 2 people and a baby (up to 4 years old) with no additional fee. To accommodate an additional single bed for one person under 18 years old, an additional fee of 70€ applies. The acceptance of additional people is subject to the written agreement of the Business and cannot in any case lead to exceeding the maximum legal accommodation capacity of the Business as indicated in the article D324-13 of the Tourism code (15 people).
- People accompanying the Clients :
It is forbidden for any person accompanying the Clients to sleep in the room. The people accompanying the Clients must imperatively leave the room at 10pm at the latest.
- Pets :
Small dogs (up to 15kg) on leach are allowed in the Business, including in the gardens. An additional fee of 25€ /night applies for small dogs.
In case of degradation caused by the presence of an animal observed upon the departure of the Client and, an amount equal to the price of the last night of the stay will be charged to the Client as indemnity (due to the fact that the room cannot be rented while it is refurbished).
- Opening hours :
Breakfast is served from 8am to 10:30am every day. Lunch service is from 12pm to 2:30pm on weekdays, and from 12:30pm to 3pm on weekends. Tea Time is from 3pm to 6pm on weekdays and from 4pm to 6pm on weekends. Dinner service is from 7pm to 10:30 pm every day. Le Très Particulier is open every day from 6pm to 2 am. Applicable hours except for private events, room service is available.
- Intellectual property :
It is forbidden to take pictures with a professional camera in the Business. The Client commits
not to use the pictures, name of the Business, partner brands or any other element linked to the image of the Business for public, commercial or professional purposes. Any person who does not respect this ban will owe the Business a fixed indemnity of 1800€, apart from any resort to indemnify the Business
for the suffered damage
- Smoking ban :
In compliance with the law of January 1st 2008, all the premises, including the bedrooms, and the outdoor terraces are non-smoking areas. In case of cigarette smell in the bedroom observed upon the departure of the Client, the amount of 170€ will be charged to the Client as indemnity (due to the fact that the room could not be rented for a period of 24 hours after the departure of the Client for the cigarette smell to vanish).
- Return of the keys :
The room key set must be returned to the Reception on the day of departure. Failure to return the key set will result in a charge of: 40€ for the room key 40€ for the badge 40€ for the keychain which will be billed to the Client.
- Closing of the shutters :
For safety reasons, the Clients are not authorized to close the room shutters themselves. All the windows are equiped with opaque curtains. If a Client still wishes to close the shutters, the staff of the Business will do it following the Client’s demand.
- Rules of life :
The rooms cannot be used in order to host activities going against morality. Children under the age of 16 years old accompanying adults must be able to prove their identity and the existing relationship with the adults.

12. Modification of the general terms and conditions of sale
The general terms and conditions of sale may be modified at any time. The applicable general terms and conditions of sale are the ones in effect at the date of reservation and submitted to the Client during the reservation.

13. Settlement of disputes
The hereby general terms and conditions of sale are subject to the French law. Any contractual dispute falls within the jurisdictions in the perimeter of competence of the Commercial Court of Paris, city of execution of the service. The eventual nullity of one of the dispositions of the hereby general terms and conditions of sale does not imply the nullity of the general terms and conditions of sale as a whole.


Frequently asked questions

Check-in

The following documents will be required for check-in:
- A valid credit card
- A valid identity card

If your reservation includes other people, they are authorized to check in before your arrival, only on presentation of at least one of the following documents:
- Printed reservation confirmation
- Valid credit card used for reservation
- Valid identity card of the person booking the room

For security reasons, we regret that we cannot check-in your companions without at least one of these documents. Check-in starts at 3pm. .

Check-out

Payment is due at check-out. The Suite must be vacated by noon. Late check-out may be possible, subject to availability.

Suites

Suites Grand Tralala and Jardin sur le Nil are 35 m².
The Dance Pacifique and Lazy Leopardesses Suites are 45m².
The Les Folies du Ciel suite is 85 m².

Baby cot

All suites at the Hôtel Particulier Montmartre can accommodate a cot for a child under 3 at no extra charge.

Pets

Clean, domesticated dogs are welcome. A supplement of €25 per night will be charged. It is compulsory to mention the presence of a dog at the time of booking.

Online Booking

Booking online on www.hotelparticulier.com is simple, quick and secure. To guarantee our most competitive rates and availability, room rates are updated at all times and the availabilities are shown in real-time directly on our booking system.

Best available rates, promotions and packages

The promotional rates (best rates, promotions, packages) applied are nominative, and are neither exchangeable, nor modifiable, nor refundable.
Breakfast is not included, except in certain special online offers.
Prices: 25 euros per person, 30 euros with extras. Service from 8am to 11am.

Parking

As the Hôtel Particulier Montmartre is located in a private, protected alleyway, there is no parking space. Two secure public parking lots are just a few minutes from the hotel.
Parking Clichy Montmartre - 9, rue Caulaincourt 75018 Paris - 550 m - 7 min walk
Parking Rédelé - 11, rue Forest, 75018 Paris - 950 m - 11 min walk